United Arab Emirates
General financial regulatory regime
The relevant regulation and regulator will depend on where an entity is operating in the UAE.
The UAE is a federation of seven independent emirates:
- Abu Dhabi;
- Ajman;
- Fujairah;
- Sharjah;
- Umm Al Quwain;
- Dubai; and
- Ras Al Khaimah.
The majority of regulation relevant to FinTech companies operating in onshore UAE will derive from federal laws.
The Central Bank of the UAE (Central Bank) and the Securities and Commodities Authority (SCA) are the main regulatory bodies for financial services in the UAE. Pursuant to Federal Law No. 14 of 2018 (Banking Law), the Central Bank regulates financial institutions, including those who wish to provide financing in or from the UAE. A FinTech company operating in onshore UAE conducting, for instance, peer-to-peer (P2P) lending-type activities, would require a license under the Banking Law in order to legally operate.
In addition, through changes to the UAE Constitution pursuant to Federal Law No. 8 of 2004, two 'Financial Free Zones' have been created:
- Abu Dhabi Global Market (ADGM); and
- Dubai International Financial Centre (DIFC).
These two financial free zones are entitled to make their own financial regulations and are consequently regulated separately from onshore UAE, certainly in respect of financial activities. The regulators are the Financial Services Regulatory Authority (FSRA) for ADGM and the Dubai Financial Services Authority (DFSA) for DIFC.
Both of these financial free zones have specific licensing regimes for companies wishing to operate in the financial services sector. Interestingly, however, both ADGM and DIFC have created sandbox-type regimes for FinTech companies specifically, namely: the ADGM RegLab and the DIFC's Innovation Testing License.
Although FinTech is at an early stage of development in the UAE, the UAE is promoting a number of initiatives to be at the forefront of FinTech developments, such as:
- FinTech Hive at the DIFC (see here);
- Dubai Future Accelerators (see here);
- Dubai Blockchain Strategy (see here); and
- the UAE's National Innovation Strategy (see here).
Electronic payments platforms and regulation of peer-to-peer lenders
UAE
The Regulatory Framework for Stored Values and Electronic Payment Systems (Payment Systems Regulations) issued by the UAE's Central Bank came into effect on 1 January 2017. The Payment Systems Regulations apply to Payment Service Providers (PSPs), which are effectively any entity that provides digital payment services (including using electronic, mobile or magnetic means but excluding credit and debit card payments) within the UAE.
The Payment Systems Regulations further define the concept of a PSP into four distinct sub-categories:
- Retail PSP – authorized commercial banks and other licensed PSPs offering retail, government and P2P digital payment services as well as money remittances;
- Micropayments PSP – PSPs offering micropayments solutions facilitating digital payments targeting the unbanked and under-banked segments in the UAE;
- Government PSP – federal and local government statutory bodies offering government digital payment services; and
- Non-issuing PSP – non-deposit taking and non-issuing institutions that offer retail, government and P2P digital payment services.
The Payment Systems Regulations also apply to so-called 'Stored Value Facilities', defined as non-cash facilities, whether in electronic or magnetic form, that are purchased and used by an individual or legal person to pay for goods or services. The Payment Systems Regulations provide that these services include:
- cash-in services (the exchange of cash for digital money, which is placed in a payment account);
- cash-out services (the exchange of digital money for cash, which is taken out of the payment account);
- retail credit/debit digital payment transactions;
- government credit/debit digital payment transactions;
- P2P digital payment transactions; and
- money remittances.
The Payment Systems Regulations also provide a list of services excluded from the Payment Systems Regulations as follows:
- payment transactions in cash without any involvement from an intermediary;
- payment transactions using a credit card/debit card;
- payment transactions using paper checks;
- payment instruments accepted as a means of payment only to make purchases of goods/services provided from an issuer/any of its subsidiaries (ie closed-loop payment instruments);
- payment transactions within a payment/settlement system between settlement institutions, clearing houses, central banks, and PSPs;
- payment transactions related to transfer of securities/assets (including dividends, income, and investment services);
- payment transactions carried out between PSPs (including their agents/branches) for their own accounts; and
- 'Technical Service Providers'.
In the above exclusions, 'Technical Service Providers' is perhaps the least apparent but these are effectively defined in the Payment Systems Regulations as an entity that 'facilitates the provision of payment services to PSPs', without at any time being in possession of or transferring any funds. Examples cited include data processors, authentication service providers, payment terminal maintenance companies and network providers.
DIFC
The DIFC Innovation Testing License provides a controlled environment for a firm to develop and test FinTech ideas without being subject to all the requirements that would otherwise apply to it as an 'Authorized Firm' under the DIFC rules and regulations. To be considered for this type of license, a firm must:
- involve innovation and the use of FinTech (ie have a business model, product or service that uses new, emerging or existing technology in an innovative way, and in a way that brings a new benefit to consumers or industry);
- involve an activity that, if carried on in the DIFC, would amount to a 'Financial Service' (or combination of 'Financial Services') within the scope of the DFSA’s regulatory regime, for example, arranging deals in investments or advising on financial products;
- be ready (or soon be ready) to start testing with customers or industry; and
- intend to roll out its business on a broader scale in or from the DIFC after it has successfully completed testing.
The testing period will be for a finite period of time, normally six to 12 months. In exceptional cases, the DFSA will consider extending that period.
Beehive was the first P2P lending platform to receive a license from the DFSA to operate in the DIFC.
ADGM
According to the ADGM RegLab brochure ('The Regime For FinTech Innovation'), the ADGM RegLab is for all participants active in the FinTech space, from startups to existing, regulated companies. To qualify, the participant must be able to demonstrate that it has an innovative technological solution that is at the stage of development ready for testing. The solution should contribute to the development of the financial sector in UAE. In particular, it should:
- promote growth, efficiency or competition;
- promote risk management and better regulatory outcomes; or
- improve consumer choices.
The first five FinTech companies to be admitted to the ADGM RegLab were announced in May 2017 (see here).
Regulation of payment services
UAE
Organizations that wish to commence and maintain digital payment services must comply with the Payment Services Regulations.
If such a service falls within the Payment Services Regulations, a company needs to make sure that they (among other things):
- apply for and obtain the requisite licenses/approvals from the Central Bank, before commencing new digital payment services;
- have the facility to store and retain all user and transaction data exclusively within the borders of the UAE (excluding the UAE financial free zones) for a period of five years from the date of the original transaction;
- three months before the implementation of any outsourcing of an operational function, have written approval from the Central Bank and ensure such services are provided onshore in the UAE under a contract which satisfies the relevant safeguard requirements;
- prepare customer service agreements which meet the required standards of the regulation and ensure those agreements are put in place with all users; and
- do not use or process any form or type of virtual currency.
Application of data protection and consumer laws
At a UAE federal law level, there is no specific federal data protection or privacy law, although there are several laws which relate to data protection and privacy. Within each UAE emirate, the applicable law is a combination of:
- federal law, which applies, in the main, across the UAE;
- the law of the emirate in which business is being undertaken (to the extent that this law is different to, but not inconsistent with, the federal law); and
- free zone legislation (such as ADGM and DIFC legislation).
The Federal Law No. 24 of 2006 on Consumer Protection defines consumer's rights and obligations and outlines certain protection measures to fight monopoly, overpricing and fraudulent commercial activities against consumers.
Money laundering regulations
The UAE Decree-law No. (20) of 2018 on Anti-Money Laundering and Combating the Financing of Terrorism and Financing of Illegal Organisations provides a list of criminal offences and penalties, as well as the institutional arrangements regarding anti-money laundering and combating terrorism financing. Both DIFC and ADGM have their own anti-money laundering regimes as well.

James Iremonger
Partner
DLA Piper LLP
[email protected]
T +971 4 438 6253
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